Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Made With a Smile. Throughout the site, the terms “we”, “us” and “our” refer to Made With a Smile. Made With a Smile offers this website, including all information, tools and services available, conditioned upon your acceptance of these Terms of Service.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms, including all policies referenced here.
Our store is hosted on Shopify Inc., who provide the e-commerce platform allowing us to sell products and services to you.
SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm you are at least the age of majority in your country. You may not use our products for unlawful purposes or violate any laws.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse or cancel orders where necessary, including suspected fraud, pricing errors, stock availability issues, or misuse of the service.
You agree not to reproduce, copy or exploit any part of the Service without written permission.
SECTION 3 – ACCURACY OF INFORMATION
We aim to ensure information is accurate but cannot guarantee completeness. We may update site content at any time.
SECTION 4 – PRICES & SERVICE CHANGES
Prices may change without notice. We may modify or discontinue products or services at any time.
SECTION 5 – PRODUCTS
Some products may be limited in quantity. We aim to display colours accurately but cannot guarantee monitor displays.
Nothing in these terms affects your statutory rights under UK consumer law.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We may refuse or cancel orders at our discretion. You agree to provide accurate account and payment information.
SECTION 7 – THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links. We are not responsible for third-party content or services.
SECTION 8 – USER COMMENTS
Any feedback or submissions may be used by us without obligation to compensate.
SECTION 9 – PERSONAL INFORMATION
Your personal information is governed by our Privacy Policy.
SECTION 10 – ERRORS
We reserve the right to correct errors in product descriptions, pricing or availability.
SECTION 11 – PROHIBITED USES
You may not use the site for unlawful, abusive, harmful, or fraudulent purposes.
SECTION 12 – DISCLAIMER & LIMITATION OF LIABILITY
Products and services are provided “as is”. We do not guarantee uninterrupted or error-free service.
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.
SECTION 13 – INDEMNIFICATION
You agree to indemnify Made With a Smile from claims arising from your breach of these Terms.
SECTION 14 – SEVERABILITY
If any provision is unenforceable, the remainder remains valid.
SECTION 15 – TERMINATION
We may terminate access if these terms are breached.
SECTION 16 – ENTIRE AGREEMENT
These Terms constitute the full agreement between you and us.
SECTION 17 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
SECTION 18 – CANCELLATION RIGHTS
Customers may cancel non-personalised orders within 14 days of receiving goods. Personalised or custom-made items are exempt from cancellation unless faulty.
To cancel, contact: info@madewithasmile.co.uk
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site indicates acceptance.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to:
info@madewithasmile.co.uk