FAQ
Do your wax melts really smell strong?
Yes! Our soy wax melts are known for their strong, room-filling fragrance. Each pod delivers a long-lasting scent that lingers – without being overpowering.
Are your products vegan and cruelty-free?
Absolutely. Everything we make is 100% vegan and cruelty-free – no animal testing, no hidden nasties.
How long do your wax melts last?
Each wax pod offers around 8–10 hours of fragrance. A full pack gives you approximately 40–50 hours depending on your warmer and room size.
What are your wax melts made from?
We use natural soy wax – no additives, paraffin, or toxins. It's clean-burning and better for your home and the environment.
Can I personalise a gift?
Yes! Many of our products can be customised with names, dates, or messages. Just enter your personalisation details on the product page before checkout.
How long will my order take?
We aim to dispatch within 3–5 working days. All orders are handmade to order and shipped from the UK via Royal Mail.
Do you ship outside the UK?
At the moment, we ship within the UK only – but international options may be available soon.
Can I contact you with a special request?
Definitely! We love working on unique ideas. Drop us a message through our contact form or email us directly and we’ll do our best to help.
Do you offer wholesale or business orders?
Yes – we welcome wholesale and business enquiries! While it’s not available directly through the website just yet, feel free to contact us with your ideas or needs, and we’ll be happy to discuss options.
Looking to stock our products or order in bulk? We’d love to chat – get in touch here and let’s make something great together.